This Privacy Policy explains how Print Palette processes personal data in connection with its website and print studio services. It applies to inquiries, file submissions, proof review, production, collection, and local delivery within Kolkata.
We use personal data to respond to inquiries, review uploaded files, assess resolution and profile details, prepare quotes, manage proof approval, produce printed items, arrange collection or local delivery, process payments, maintain records, and support customer service. We also use limited technical data to operate the site, prevent misuse, and improve basic functionality.
We may share data with service providers that support website hosting, file handling, payment processing, communications, delivery coordination, and related operational tasks. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality safeguards.
Personal data may be shared where necessary to comply with legal obligations, respond to lawful requests, protect our rights, or address security, fraud, or misuse concerns. We may also disclose information when needed to establish, exercise, or defend legal claims.
We may collect contact details, order and inquiry information, uploaded image files, file specifications, print preferences, proof approval choices, payment-related records, and basic technical data such as device and browser information. Where needed for print preparation, we also process resolution, color profile, size, paper selection, and quantity details.
We receive data when you use the contact form, send email, upload files, request a quote, approve a proof, or arrange collection or local delivery. We may also obtain limited technical data automatically through the website and related service tools.
The site may use essential cookies to support core functions, session cookies to maintain continuity during a visit, and limited preference or analytics cookies to understand site use and improve performance. Cookie behavior may vary by browser and device settings.
You may manage cookies through your browser controls and, where available, site-level preference tools. Blocking some cookies may affect form submission, session continuity, or other basic site functions.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Where we rely on consent for a specific activity, you may withdraw that consent for future processing.
To exercise a privacy right, submit a clear request describing the data or activity involved. We may ask for information needed to verify the request and to protect against unauthorized disclosure. Some requests may be limited where retention or processing is required by law or for legitimate business records.
We retain personal data for the period needed to handle inquiries, complete orders, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or de-identify it according to our internal retention practices.
If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from its stated effective date.
